1. Regulatory Framework & Scope
Aureon Industrial Systems LLP ("Aureon", "we", "our", or "us") is an Indian engineering consultancy based in Ahmedabad, Gujarat, India. We provide heavy industrial plant engineering, bulk materials handling consultancy, thermal processing systems design, and digital automation architectures.
This Privacy Policy governs the collection, processing, storage, and transfer of personal and commercial data across our website and preliminary technical advisory engagements. Our operations strictly adhere to the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of the Republic of India.
2. Information We Collect
In the course of providing technical and engineering consultancy, we collect only necessary data within clearly defined operational boundaries:
- Professional & Contact Details: Full name, corporate title, professional email address, telephone contact, and enterprise affiliation submitted when initiating technical inquiries.
- Industrial Project Parameters: Preliminary plant specifications, material flow rates, bulk density numbers, volumetric capacities, metallurgy requirements, and site location parameters provided for scoping assessments.
- Technical Browsing & Diagnostic Telemetry: Anonymized IP addresses, browser specifications, operating system versions, and connection timestamps recorded for server diagnostic and cyber-defense monitoring.
3. Purposes & Legal Grounds for Processing
We process personal and enterprise information exclusively under legitimate commercial and engineering grounds:
- Pre-Contractual Scoping & Feasibility: To evaluate technical inquiries, conduct preliminary process calculations, and prepare formal Scope of Work (SOW) or Master Service Agreement (MSA) proposals.
- Technical Collaboration: To coordinate engineering design milestones, clarify equipment parameters, and review system schematics across our six application disciplines.
- Regulatory & Statutory Compliance: To satisfy corporate governance, tax, auditing, and reporting mandates enforced by the Ministry of Corporate Affairs and Indian regulatory authorities.
- Digital Infrastructure Security: To protect digital assets against distributed denial-of-service (DDoS) attempts, automated scraping, and unauthorized server intrusions.
4. Industrial Confidentiality & Non-Disclosure (NDA)
We recognize that industrial engineering data—including material handling throughputs, process flow diagrams, kiln temperatures, and plant footprints—constitutes sensitive commercial intellectual property.
Standard Industrial Practice: All detailed engineering schematics and operational data exchanged during project execution are governed by binding bilateral Non-Disclosure Agreements (NDAs). Aureon never publishes, licenses, or monetizes proprietary client engineering specifications.
5. Information Sharing and Third-Party Disclosures
Aureon does not sell, rent, lease, or monetize personal data or client industrial information to third-party brokers, advertisers, or telemarketers. Disclosures occur strictly on a need-to-know basis:
- Designated Partners & Engineering Staff: Accessible strictly to certified engineers and designated partners (Blesson Varghese and Jessy Blesson) assessing project feasibility.
- Specialized Technical Consultants: Where an engagement requires specialized geotechnical, metallurgical, or civil verification, information is shared under strict written confidentiality covenants.
- Statutory Authorities: When compelled by valid judicial decrees, government directives, or Indian law enforcement agencies.
6. Data Security, Integrity & Storage
We enforce comprehensive physical, administrative, and cryptographic controls:
- All web traffic is encrypted end-to-end via Transport Layer Security (TLS 1.3 / HTTPS).
- This website is hosted as a static site on Cloudflare Pages. Contact form submissions are processed through a secure form endpoint and forwarded to our team. We do not operate server-side databases for this website.
- Physical documents and engineering archives at our Ahmedabad office are retained within restricted-access facilities.
7. Rights of Data Principals (Under Indian DPDP Act)
Under the Digital Personal Data Protection Act, 2023, you have clear statutory entitlements:
- Right to Summary Information: You may request a summary of personal data being processed by Aureon and the identities of any authorized parties with whom it has been shared.
- Right to Correction & Erasure: You may request correction of inaccurate data, completion of incomplete records, or erasure of personal information where it is no longer required for contractual or statutory purposes.
- Right to Grievance Redressal: You have the right to register formal inquiries or grievances with our designated Grievance Officer and receive timely remediation.
8. Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, inquiries or grievances regarding data handling may be formally addressed to:
Aureon Industrial Systems LLP
Attention: Grievance Officer · Legal & Compliance Cell
Ahmedabad, Gujarat, India
Official Desk Email: contact@aureonindustrial.com